Testimonials

WNY Plumbing IconWNY Plumbing

4425 Walden Avenue, Lancaster

4.9 114 reviews

  • Avatar Ashlee N. Ford Versypt ★★★★★ a month ago
    Excellent service by Mike from WNY Plumbing. We had a leak in the ceiling below a bathroom. He worked hard to detect the leak and to minimize invasion into our walls and cabinets. Eventually it was a pipe issue in a wall. He consulted with … More me at every step of the process. He also provided some tips on cleaning up the mold that resulted from the leak and other affordable contractors for the wall repair. He expertly handled replacing the piping as well.
  • Avatar Reanna Richner ★★★★★ a week ago
    Great company! My clients have always been happy with the work done ! Will continue to refer them.
  • Avatar Barbara Tully ★★★★★ 2 weeks ago
    WNY Plumbing provides prompt, exceptional service. Tyler was awesome on his recent service call.
  • Avatar Tracy Ann ★★★★★ 5 months ago
    I contacted Western new York plumbing, I needed my toilet sealed, and had a water back up sump pump put in. I had the pleasure of dealing with Patrick. He was very friendly courteous and did meticulous work. Thank you western New York plumbing! … More
  • Avatar James Puszert ★★★★★ 9 months ago
    This company is great! I had an associate named Mike. Super friendly and professional. Very prompt as well. He has excellent communication as well. They go above and beyond. Would not use anyone else. Thank you western NY plumbing!
  • Avatar Chris Nowak ★★★★★ a year ago
    WNY Plumbing was the contractor used by our home builder a few years ago. WNY Plumbing has continued to provide excellent customer service since then. Most recently, Mike installed hot water outdoor faucets to my home and neighbor’s home. … More We added them for the resurfacing our pond for the kids to play hockey on through the winter. Mike has done a few other installs for us and been very accommodating with great interactions. Mike also takes the time to answer any questions and ensures that you have a full understanding of services provided along with the associated costs. After installation was completed, I have asked Mike and the WNY Plumbing to send a proposal for roughing plumbing for a full basement bathroom. After the years of quality service and the continuity of mostly dealing with Mike, we are confident that they will do a fantastic job with the new bathroom.
  • Avatar Craig Sautter ★★★★★ a year ago
    We own a new built Marrano patio home we have been experiencing low flow coming out of our master bathroom shower. Yesterday WNY Plumbing sent Mike M. to see what the cause was. After carefully removing the fixture and checking various … More possibilities he found that this fixture had a restriction in the valve assembly. Well after he fixed the restriction our shower now works the way the show room shower worked with force another words great. Mike is professional a true journeyman he didn't just try to talk his way out of fixing the problem he fixed it for that we are very grateful and would recommend him and WNY Plumbing to all of our friends.
  • Avatar Marty Metzger ★★★★★ a year ago
    Mike professionally repaired our drain line leak while minimizing required removal of sheet rock. Mike is courteous, professional and neat technician skilled in his trade and a good representative for WNY plumbing. Highly recommend
  • Avatar Trish F ★★★★★ a year ago
    Mike came out to quote several things in our home. He was on time and calls when he is on his way. During service today Mike worked efficiently, neatly and was within the quoted time window. We will definitely itely keep using WNY … More Plumbing.
  • Avatar David Blank ★★★★★ a year ago
    WNY Plumbing installed the water services in my house and has stood behind them every step of the way. Not many problems - but when we’ve had them, they are there to make it right. Will absolutely continue with loop WNY Plumbing into … More the future.
  • Avatar Peter Aiello ★★★★★ a year ago
    Excellent service. Mike and Tyler installed a part for my water heater. While installing the part, Mike noticed a slight air leak on the air intake which he fixed. They both have a great sense of humor and answered all of our questions. … More I would highly recommend WNY plumbing.
  • Avatar Melissa Marie ★★★★★ a year ago
    Quick, courteous,efficient,knowledgeable,reasonable prices. Just loved Mike, he was extremely friendly and would highly recommend this company to anyone in need of plumbing work and will use again if needed.
  • Avatar Dale F ★★★★★ a year ago
    Had them install a water purifier, water softener and back up sump pump.
    Great job. Very friendly and explained everything well. Very pleased and cleaned up so well we couldn't tell that they were there.
  • Avatar Anthony Ballesteros ★★★★★ a year ago
    WNY plumbing was punctual, professional and provided quality service. I have used this service several times and highly recommend them. You will not be disappointed!
  • Avatar Theresa Barone ★★★★★ a year ago
    Mike was our technician. He was very professional and knowledgeable. He cared about leaving the kitchen area clean. Very happy with our new product. Will use WNY Plumbing again when necessary. Happy customer
  • Avatar Brent Doyle ★★★★★ a year ago
    On time, very professional, and a good value. The plumber explained everything well and cleaned up taking all scrap with him. Highly recommended.
  • Avatar Tony Venturoli ★★★★★ a year ago
    Pat was very professional, courteous and on time. He did a good job! Very pleased with the look and quality of the new toilet. Thank You!!
  • Avatar Barry Muskat ★★★★★ a year ago
    Consistently reliable. Mike did this call does careful work. Always polite and dependable.
  • Avatar Maria Borawski ★★★★★ a year ago
    Excellent service!! Mike is very professional, very knowledgeable! Had ease in scheduling the appointment!! Definitely recommend!
  • Avatar Janett Blackmer ★★★★★ a year ago
    They're a lot like Holmes in homes they believe in doing it right the first time.
  • Avatar Bob Kulczyk ★★★★★ 2 years ago
    We have been using WNY Plumbing since building our home in 2012 and have had nothing but excellence from their services. Mike is beyond helpful, professional and kind. We also appreciate how respectful and clean Mike leaves things when … More doing repairs. He always explains the issues and shows me, to help us maintain things. It sounds crazy but we look forward to seeing him from time to time to catch up whenever we need a repair.
    We highly recommend WNY Plumbing. For us, Mike is the best around and we are grateful. Thank you so much for taking care of our home.
    Respectfully,
    Jill Kulczyk
  • Avatar Elizabeth Savino ★★★★★ 2 years ago
    Super pleasant staff on the phone . Plumber called first to let me know he'd be there within 1/2 hour. Fixed the issue with no mess, no fuss. Even asked if there were any other issues I needed fixed while he was on premises. Reasonable … More cost and very professional. Highly recommend.
  • Avatar Debra Angierski ★★★★★ 2 years ago
    Professional and courteous. I would definitely recommend 😀
  • Avatar Image Makers (D. Gaines) ★★★★★ a year ago
    110% great customer service. They made sure the issue was fully resolved and not patched together.
  • Avatar Mary Beth Drozda ★★★★★ 2 years ago
    The MOST FABULOUS service! I had a list of TWELVE repairs…which the AWESOME plumber Mike, tackled without any concern of how long he would have to be at my home. He was a GENIUS with all these repairs!
    We have a “tricky” home…the two prior
    … More plumbers we called, told us they had no idea how to fix our problem.
    I am so grateful to Mike for his excellent service!!!
  • Avatar Justin Puszert ★★★★★ 2 years ago
    Our experience with WNY plumbing has been nothing but excellent. Always on-time and call when they're on their way. Professional in every way and they do excellent work. I will choose them every time I have an issue. Highly recommend … More
  • Avatar Janet Coletti ★★★★★ 2 years ago
    WNY Plumbing was incredibly helpful and responsive. I talked with Nancy on the phone—extremely professional and kind. She was very attentive and referred me to Mike right away. He was at my house within 25 minutes and addressed the issue … More quickly. Mikes is also very professional and kind—and knowledgeable. Thank you WNY Plumbing!
  • Avatar Ma Angela ★★★★★ 2 years ago
    Ricky from WNY is the BEST. Some water came from our storm pipe line. We called several companies to come and take a look. Most of these companies have very high google review, such as 5.0, 4.9, etc. One of them gave us a 4k quota and told … More us we need a new bubbler system; another one gave us a 2k quota and told us one pipe needs to be replaced after sending snake and camera down to the pipe. Ricky came several days ago and told us it is just because the pipe is blocked and he successfully drained it within one hour - saving us lots of money. He is very professional!! Definitely choose WNY when there is a pluming issue next time.
  • Avatar Mary Beth Coppola-Drozda ★★★★★ 2 years ago
    The MOST FABULOUS service! I had a list of TWELVE repairs…which the AWESOME plumber Mike, tackled without any concern of how long he would have to be at my home. He was a GENIUS with all these repairs!
    We have a “tricky” home…the two prior
    … More plumbers we called, told us they had no idea how to fix our problem.
    I am so grateful to Mike for his excellent service!!!
  • Avatar Paulette Anzelone ★★★★★ 2 years ago
    We have used WNY Plumbing for all of our plumbing needs for more than 15 years and we are extremely pleased with the service provided. Their technicians, specifically Mike and Taylor are excellent: highly professional, very knowledgeable … More and efficient. They leave your home in pristine condition after every service. We would not go anywhere else but WNY Plumbing and recommend them highly and without reservation.
  • Avatar James Newton ★★★★★ 2 years ago
    Taylor Powers, licensed journeyman plumber was excellent. He made sure the job was done right before he left. Excellent customer service. I would definitely call WNY Plumbing again if I had an issue. Thank you Taylor for a job well … More done.
  • Avatar Nicholas Forysinski ★★★★★ 2 years ago
    Good value in my mind, the unit I needed would have been roughly half the price they quoted, leaving the rest for supplies and labor. Highly doubt I could have done the job myself any faster, cheaper, or easier.
    Outside of that, this was
    … More as smooth a process as could be. I called for an quote, within two days I had the number, and within two business days of that I had a new water heater. No fuss, no delays, no surprises.
    All in all, I got a nice new water heater, installed correctly/professionally, without having to do more than make a couple calls. What's not to like?
  • Avatar George Brown ★★★★★ 2 years ago
    I contacted WNY Plumbing yesterday, re a problem with my faucet that they installed. I was advised that they would have a plumber at my house today. In the time that they said he would be here, he was here. (After he called) The plumber, … More Taylor Powers, was very professional and friendly. He explained every thing that he had done and answered all my questions. The faucets are working great. I was very impressed. I would suggest any one in need of a plumber to use WNY plumbing.
  • Avatar PE R ★★★★★ 2 years ago
    Used WNY Plumbing 2 times this summer (2021). Both times they were able to schedule visits within a week. Mike expertly installed our bidet seat, new toilet and a second hot water tank in no time with no mess.
    Can't say enough good
    … More things about Plumber Mike: knowledgeable, experienced, pleasant and professional start the list.
    Calling them again now.
  • Avatar pault4820 ★★★★★ 2 years ago
    Mike from WNY Plumbing was great. He called to let us know he was on his way and was right on time for our scheduled appointments. He was cordial, pleasant and very knowledgeable. We couldn’t have asked for a better experience and will … More recommend WNY Plumbing in the future.
    Paul
  • Avatar Joe Barden ★★★★★ 2 years ago
    Very responsive service team as usual!
    Service Rep Mike was very punctual and on time as scheduled.
    Called ahead of time, was very polite, professional and explained what and why in his service visit. Would highly recommend this company
    … More as have used them many times over the years! Thank you Barrett!
  • Avatar Joanne Murray ★★★★★ 2 years ago
    Mike was very prompt and VERY knowledgeable about fixing our Steamist system!
    Thank you so much for getting our shower heads going again!
    Jeff & Joanne
  • Avatar Jennifer Banasik ★★★★★ 3 years ago
    We needed to have a new sink installed. Mike was prompt, professional and patient throughout the entire process. We are extremely pleased with the service we received and love the finished look of our new sink.
  • Avatar Janice Rodems ★★★★★ 3 years ago
    WNY responds and repairs quickly. Mike is great. He does take the time to answer any questions. A house built in 2006 just old enough that we need to have proper maintenance…Total confidence in Mike and WNY Plumbing.
  • Avatar Michael Reid ★★★★★ 3 years ago
    We’ve used WNY Plumbing since we moved here in 2006. Over the years they’ve installed a water heater, replaced a sink, repaired a sink, and fixed our toilets a time or two. Their service person has been on time or was courteous enough … More to let me know if they were running late. The repairs have always been thorough. As a small business owner myself I can say that they check all the boxes regarding good service, reasonable pricing and customer service.
  • Avatar Frank Steckstor ★★★★★ 3 years ago
    We have used WNY plumbing multiple times. Last time was for a new hot water tank, this time was for a water line repair, faucet and toilet installation. It was quick and easy to set up an appointment, the service tech was on time, neat … More and very professional. I would highly recommend using them for your plumbing needs.
  • Avatar Anupam Banerjee ★★★★★ 3 years ago
    I have a new house I purchased from Natale Builders in Nov'20, and WNY was contracted for the entire plumbing. I called WNY, when I took an extended soak in my second floor tub, and the morning after noticed some water seepage in the … More first floor dining room ceiling. Mike was amazing from the start. He was on time and extremely courteous. He diagnosed the source of leak, which was a loose overflow cap/gasket in the second floor tub which was causing some seepage in the first floor ceiling along the seams. He sealed it with a silicone sealant, and mentioned writing a report to cover the ceiling repairs...i will comment on that part once its done. But, coming back to Mike's service, its refreshing to see that excellent customer service still exists. (He even gave me some helpful advice about my water softener 🙂
    Thanks Mike and WNY!
    Anu
  • Avatar Bob Desiderio ★★★★★ 3 years ago
    Barrett and Dan Greene are very professional and strive to achieve impeccable service and fixtures to their customers. I’m a very satisfied customer. Please support this local family business. They send the competition down the drain !!!:)) … More
    Kind regards
    Bob Desiderio
  • Avatar Gary Praetzel ★★★★★ 3 years ago
    I have been a customer for 5 years. WNY Plumbing did all the plumbing for my new house. They did great work. This is the only plumbing company that I call and I just want Mike for service. Mike is professional, talented, and explains … More things so I understand how to avoid future problems. He is outstanding. The best service person that I have ever had period. Call WNY Plumbing and ask for Mike for outstanding service.
  • Avatar Tara Vukelic ★★★★★ 3 years ago
    Came right out after I called. Our tech, Taylor, was professional, friendly, and didn’t mind our dogs! Great service - would highly recommend!
  • Avatar Cathy Jones ★★★★★ 3 years ago
    Sump pump replacement. Great service, on-time, worked neatly and cleanly, explained everything. Dan was great for setting up appointments and Mike was great at the actual service. Super happy!!! Thank you WNY Plumbing!
  • Avatar Anthony Puntoriero ★★★★★ 3 years ago
    Great contractor, very professional, very clean, and always arrive on time. I highly recommend them. Mike was great.
  • Avatar Melissa Widomski ★★★★★ 3 years ago
    We have used WNY Plumbing a couple of times and every time they are wonderful! Quick response, on time, constant communication and confirmation of appointment, professional and an overall pleasure to work with. They address the issue and … More correct immediately. Highly recommend them for any family and friends!! Will continue to use them for any needs we may have.
  • Avatar John Monte ★★★★★ 3 years ago
    Thank you Mike for your hard work! I know running my gas line was definitely more complicated than it looked. Than you for your perseverance!
  • Avatar Kimberly Jezioro ★★★★★ 3 years ago
    I was told by my washing machine delivery man that I needed new shut off valves. I called WNY plumbing because they had done work for my mother and she was happy with them, when my service guy Kyle showed up he told me I didn’t need new … More shut off valves just a little tightening and didn’t even charge me a service fee. I definitely recommend if only for their honesty WNY Plumbing!!!
  • Avatar Gary Grieco ★★★★★ 3 years ago
    We have used WNY Plumbing and are quite satisfied with their service and prices. Mike, our service tech, is very thorough and completed the job to our satisfaction. He called to tell us when he was on his way, very aware of the covid requirements, … More treated us with respect, and willing to answer all of our questions. I would highly recommend WNY Plumbing.
  • Avatar Ken Kohl ★★★★★ 3 years ago
    They were asked to replace a tub and it’s surround. Plumber arrived on time, ready to roll. They coordinated additional help and parts arrived in time. This was a well choreographed operation. Very professional, very competent, very considerate … More
  • Avatar Paula Kreib ★★☆☆☆ a month ago
    I called to snake out my sewer line. As suggested by a former plumber that has retired. Technician was friendly and seemed to know how to do this. I thought I was pleased. A month later I had sewage backed up again. I called on a Friday … More around 4:30. No one could come till Monday. I even said I'd pay extra! Nope. Very disappointed in the quality and effort to help. I called another plumber. The line was stuffed! Seriously, after just having this done? I won't be using this company again.
  • Avatar Edward Tredo ☆☆☆☆ a year ago
    Called for toilet leaking at the seal. I installed myself. After a few months, the mounts loosened and the seal broke. I called to have it fixed. Well the toilet was good for about a week. It's wobbling again. I don't know if … More the floor is not perfectly level or the toilet base is uneven. Either way. I have to shim it myself and reseat it. Over $200 for the housecall. Hopefully you guys respond and fix the issue because I wasted my money